Google Links
Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Performance Evidence
communicating orallyquestioning and responding to questioningconducting briefingslisteningreflectingconducting interviewsdetermining jurisdictiondisplaying empathy and building rapport with colleagues and stakeholdersinterpreting body languagelocating relevant information in relevant referencesmaking sound judgementsselecting a punishment appropriate to the circumstances and to the severity of the chargeproviding advice that is relevant and appropriate to the circumstances